The carrier will typically bring the pallet up a standard driveway (20-50 feet). If the driver is uncooperative please take a picture of the truck and its license plate and also request the driver's name. A damaged box does not mean the item itself is damaged. In any case, if the box shows signs of significant wear and tear but damage is not suspected, make sure the driver makes the same notes and again, please take pictures and document everything.In a case where the pallet is broken please take pictures of it as well. Listing and template services provided by inkFrog. This item is in the category "Home & Garden\Tools & Workshop Equipment\Tool Boxes & Storage\Tool Boxes". The seller is "homeorganization" and is located in this country: US. This item can be shipped to United States.